State Farm® Insurance Agent Cecil Graves
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Creneisha Myles
November 12, 2024
5
out of
5
rating by Creneisha Myles
"I had the pleasure of working with Brooke. She always made the insurance process a walk in the park. She is friendly, knowledgeable, and always ready to tackle my questions and quickly provides me with great customer service. I highly recommend State Farm to anyone looking for an insurance agency that puts customers first."
We responded:
"Creneisha, I'm so glad to hear about your positive experience with Brooke! It's wonderful to know she made the insurance process easy and provided you with excellent customer service. We truly appreciate your recommendation and are grateful for your kind words. If you have any further questions or need assistance in the future, our office is always here to help. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Draino 13
October 31, 2024
5
out of
5
rating by Draino 13
"Summer was extremely helpful and it was a pleasure working with her. She was very professional, helpful and answered all my questions."
We responded:
"Summer is a valued member of our team, and I'm glad she could assist you so effectively. Your positive feedback about her professionalism and helpfulness is much appreciated. If you have any more questions or need further assistance, we're here for you! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Meka Courtney
October 30, 2024
5
out of
5
rating by Meka Courtney
"I am a very busy person that’s always working, its not enough time in a day for me, but I had to leave this review, I recently transferred to Cecil Graves, I had a prior problem with another agency, Ms.Tara went up and beyond to fix the problem that had nothing to do with their company, Ms. Tara called me every hour with updates although she was off the clock until she fixed my problem, this company has honest people that will make you feel like family. If you are shopping around for insurance of any kind please use Cecil Graves, I promise you, you will not be disappointed."
We responded:
"Dear Meka, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance needs. Rest assured, Tara is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
Dorothy Royal
October 25, 2024
5
out of
5
rating by Dorothy Royal
"Love, State Farm! They are the best they get me right every time I call. Whatever service I might need at the time I always get through fast and quick."
We responded:
"Thank you for the positive review, Dorothy! We truly appreciate you!"
Aphrodibre
October 25, 2024
5
out of
5
rating by Aphrodibre
"I’ve had my fair share of frustration with insurance companies, but it’s always a pleasure to speak with Brooke! I’ve stayed with Cecil Graves for many years now, and they have always been the easiest, and most helpful to deal with. Wouldn’t want to change anytime soon!"
We responded:
"Brooke will be delighted to hear your kind words, Aphrodibre! I'm glad you've had such positive experiences with our office over the years. It's wonderful to know that we've been able to make your insurance dealings easier and more helpful. If you ever need anything, don't hesitate to reach out. Thanks for your continued trust in us! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Steven Watts
October 25, 2024
5
out of
5
rating by Steven Watts
"Outstanding Customer Service. Friendly Fast, Brooke was blessing to deal with. Had me taking care of in minutes"
We responded:
"Steven, thank you for your wonderful review! I'm glad to hear that Brooke provided you with such outstanding customer service. It's great that she was able to assist you quickly and efficiently. We appreciate your feedback and look forward to continuing to serve your insurance needs. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Rhett Messer
October 24, 2024
5
out of
5
rating by Rhett Messer
"Brooke was truly amazing and accommodating to my request. She went above and beyond to assist in the transaction for a new vehicle for my son. Cecil Graves and his employees are always top notch and when they don’t make the cut, he ensures the next employee will. Thanks Brooke for being awesome!!!"
We responded:
"Brooke's dedication and effort truly shine through in your review, Rhett. I'm glad she could assist with your son's new vehicle transaction and make the process smooth for you. Our team strives to provide top-notch service, and it's gratifying to know that Brooke exemplified this commitment. Thank you for your kind words and for recognizing our team's hard work. If you need anything else in the future, we're here to help! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Kenny Damico
October 23, 2024
5
out of
5
rating by Kenny Damico
"Great people to work with. Cecil and Tara were wonderful to work with. Cecil told me he would do everything he could to make sure I had the coverage that I needed and would help me get the lowest rates possible. Then he had Tara call me and she made sure that I was taking advantage of every discount that I qualified for. They make you feel like you are dealing with friends rather than just a business relationship. I would definitely recommend them to anyone!"
We responded:
"Kenny, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our office. It's great to know that our office was able to assist you in finding the right coverage and maximizing your discounts. We always aim to make our customers feel like they're working with friends, and your feedback confirms we're on the right track. If you ever need further assistance or have any questions, don't hesitate to reach out. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Shaletta Cockheran
October 8, 2024
5
out of
5
rating by Shaletta Cockheran
"My insurance agent saz was very helpful and great personally"
We responded:
"Thank you, Shaletta, for your wonderful review! I'm happy to know that Saz was very helpful and that you had a great experience with us. We appreciate your trust and look forward to assisting you with any future needs! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Heath Allen
September 18, 2024
5
out of
5
rating by Heath Allen
"It was an awesome experience. Felt like being in the room with family. Leaving there feeling like every T was crossed and every I was dotted gave me and my wife security for our future"
We responded:
"Heath, I'm so glad you and your wife had such a positive experience with us. It’s wonderful to know you felt like family and left with a sense of security for your future. Our team always strives to ensure every detail is taken care of. If you ever need further assistance, we're here for you! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Patrick Vince
September 5, 2024
5
out of
5
rating by Patrick Vince
"It was such a pleasure working with Brooke at State Farm. She was so helpful, professional, quick to respond back to calls & emails and got us taken care of!!"
We responded:
"Patrick, thank you for your wonderful review! I'm glad to hear that Brooke provided you with helpful, professional, and prompt service. We appreciate your feedback and look forward to assisting you with any future needs. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Doug Reed Jr.
September 4, 2024
5
out of
5
rating by Doug Reed Jr.
"Brooke was very helpful."
We responded:
"Brooke is indeed very helpful. I'm happy she could assist you! Thank you for your positive feedback. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Kendalynn
September 3, 2024
5
out of
5
rating by Kendalynn
"We love Brooke! Great customer service! She always answers the phone with a smile and a cheerful voice and goes above and beyond to get you answers."
We responded:
"Kendalynn, thank you for your wonderful review! I'm glad to hear that Brooke has provided you with such excellent customer service. We appreciate your kind words and are grateful to have her on our team. If you ever need anything else, feel free to reach out. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Ruthie Jackson
August 30, 2024
5
out of
5
rating by Ruthie Jackson
"Great customer service Nig Thanks to Nathan"
We responded:
"Thank you, Ruthie! We're glad to hear you had a great experience with our customer service. Nathan will be happy to know his efforts were appreciated. If you need any further assistance, feel free to reach out. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Vicki Ellis
August 28, 2024
5
out of
5
rating by Vicki Ellis
"Brooke is friendly, helpful, and has gone above and beyond to help me at every turn during my claims process."
We responded:
"Vicki, thank you for your kind words about Brooke. I'm glad she could assist you and provide the support you needed during your claims process. If you have any further questions or need assistance in the future, our office is here to help. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Melanie Mcmullen
August 28, 2024
5
out of
5
rating by Melanie Mcmullen
"I must say, that Mrs. Brooke is always a very pleasant person. There has not been a time that I've called the office that she has been anything but that. She never fails to display loving kindness and does all she can to help in hard times. She's greatly appreciated."
We responded:
"Melanie, thank you for your kind words about Brooke. I'm glad to know she has been consistently pleasant and helpful during your calls. We appreciate your recognition of her efforts and are here to assist you whenever needed. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Charlotte McKeithen
June 28, 2024
5
out of
5
rating by Charlotte McKeithen
"My experience with State Farm and the Staff of Cecil Graves has been beyond exceptional. My home suffered severe damage from the tornado that hit St. Francisville in April. Tara was so patient and guided me through all the process of filing my claim. She always answered my calls and stayed in touch, day or night. I'm so thankful I had State Farm Insurance. I felt that Everyone that worked on my claim wanted to be sure that I was fairly compensated. It was a lot to deal with but they were absolutely great. They were truly " Like a good neighbor, State Farm was there for me""
We responded:
"Charlotte, we are thrilled to hear about your exceptional experience with Tara and our team during a challenging time. We are pleased that you felt supported and well taken care of throughout the claim process. Your satisfaction and gratitude mean a lot to us! We are here for you anytime you need assistance. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Steven Posey
June 21, 2024
5
out of
5
rating by Steven Posey
"Always a pleasure calling and working with Cecil's crew. Very helpful and capable of answering all my questions. My last call I spoke with Agent Nathaniel and he did a great job helping me with a claim."
We responded:
"Thank you, Steven, for your glowing review! I'm pleased to hear that Agent Nathaniel provided exceptional assistance with your claim. We're grateful for your kind words and look forward to assisting you with any future insurance needs! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Stephen Jeansonne
June 20, 2024
5
out of
5
rating by Stephen Jeansonne
"Cecil Graves State Farm office takes really good care of me and my family. Summer always goes above and beyond to do whatever she can to help us with whatever issue we may be having. This office is the best!"
We responded:
"Stephen, I'm thrilled to hear that Summer always goes above and beyond to assist you and your family! We're pleased to provide top-notch service and support for all your insurance needs. Thank you for recognizing our team's dedication. We look forward to continuing to serve you! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Amber Vittorio
June 19, 2024
5
out of
5
rating by Amber Vittorio
"Great customer service!"
We responded:
"Thank you, Amber, for the 5-star rating and recognizing our great customer service! We're pleased to have provided you with top-notch assistance. Our team is grateful for your positive feedback and is here for all your insurance needs. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Pamela Hewitt
June 14, 2024
5
out of
5
rating by Pamela Hewitt
"Nathaniel was professional and courteous when I made my payment on my State Farm car insurance."
We responded:
"Pamela, I'm thrilled to hear that Nathaniel provided you with professional and courteous service when you made your auto insurance payment! We're grateful for your positive feedback and look forward to assisting you with any future insurance needs. - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Araceli Garcia
May 23, 2024
5
out of
5
rating by Araceli Garcia
"Nathaniel is friendly and highly skilled. I was completely impressed with his professionalism and amazing customer service. I will surely recommend him with my friends and relatives."
We responded:
"Araceli, your recommendation and positive feedback truly make us ecstatic! Nathaniel's professionalism and exceptional customer service are qualities we take pride in. We're grateful for your kind words and look forward to assisting your friends and relatives with their insurance needs too! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Trey Patterson
May 23, 2024
5
out of
5
rating by Trey Patterson
"Nathaniel answered all of my questions directly and any questions that he did not have answers too , he found out and contacted me in a timely manner. Nathaniel was a big help!"
We responded:
"Trey, I'm happy to hear that Nathaniel provided you with exceptional service and promptly addressed all your questions. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Chantelle Roche
May 22, 2024
5
out of
5
rating by Chantelle Roche
"Everyone is amazing at Cecil Graves State Farm. Every time I've needed something, they handle it as promptly as possible. Nathaniel was very nice today and called me back with confirmation of my request being done, just as he said he would. I would highly recommend calling this office for your insurance needs."
We responded:
"Thank you, Chantelle, for your glowing review! We're thrilled to hear that Nathaniel provided prompt and excellent service, confirming your request efficiently. We're pleased to have met your insurance needs and look forward to assisting you further in the future! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"
Jailan Hartford
May 22, 2024
5
out of
5
rating by Jailan Hartford
"Nathaniel was able to help me with my payment in a matter of minutes, and he also gave me the necessary information I need regarding other payments."
We responded:
"Jailan, I'm pleased to hear that Nathaniel swiftly assisted you with your payment and provided valuable information on other payments! We're grateful for your positive feedback and glad we could meet your needs efficiently. Feel free to reach out for any future insurance assistance! - Cecil Graves - State Farm Insurance Agent, Zachary, LA"