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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nealy Brown

March 14, 2025

5  out of  5
rating by Nealy Brown
"Tara was very knowledgeable and professional in helping us navigate through our insurance purchasing experience."
We responded:
"Thank you for your wonderful 5-star review! We are delighted to hear that Tara was able to assist you with such knowledge and professionalism during your insurance purchasing experience. Your feedback is greatly appreciated and will be shared with Tara and the entire team."
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Chelsea

March 11, 2025

5  out of  5
rating by Chelsea
"Super helpful and easy to work with!"
We responded:
"Thank you so much for your kind words and the 5-star review! We are thrilled to hear that you found our service helpful and easy to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!"
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Earlanne Brown

March 7, 2025

5  out of  5
rating by Earlanne Brown
"Great customer service. Friendly, detailed with explanations, and professional. Feeling confident about my switch."
We responded:
"Thank you for your fantastic 5-star review! We are delighted to hear that you appreciated our customer service, and that you found our team to be friendly, detailed in their explanations, and professional. It's wonderful to know that you feel confident about your switch. Your feedback is truly encouraging and we look forward to continuing to meet your expectations in the future."
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Marie-D R

March 7, 2025

5  out of  5
rating by Marie-D R
"They were quick to respond and helpful. Nice experience."
We responded:
"Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a nice experience and found our team to be quick and helpful in responding to your needs. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to serving you again in the future!"
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Melanie Orwig

March 6, 2025

5  out of  5
rating by Melanie Orwig
"Very helpful and easy to work with."
We responded:
"Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our team to be very helpful and easy to work with. Providing excellent service and making the process smooth for our clients is our top priority."
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Roger Hornsby

March 5, 2025

5  out of  5
rating by Roger Hornsby
"Great folks here! Very professional and outstanding in their service."
We responded:
"Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in delivering professional and outstanding service, and it's wonderful to know that our efforts have resonated with you."
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Kathryn Cooper

March 4, 2025

5  out of  5
rating by Kathryn Cooper
"Great customer service!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. Your feedback is truly appreciated, and we look forward to serving you again in the future."
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Tisha Partin

February 23, 2025

5  out of  5
rating by Tisha Partin
"Terrell took the call. Had my new vehicle entered and trade in removed within minutes. Had my new insurance cards emailed ASSP since I was still at the dealership. Great job Terrell!"
We responded:
"Thank you for sharing your experience with Terrell! It sounds like he provided exceptional service by handling your new vehicle entry and trade-in removal efficiently. It's great to hear that he also ensured you received your new insurance cards promptly while you were still at the dealership. We appreciate your feedback and are glad that Terrell could assist you so effectively."
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Mary Joseph

February 20, 2025

5  out of  5
rating by Mary Joseph
"My experience at State Farm was amazing. I never conducted business with an insurance agency where I was treated with such kindness , compassion and respect. Kelly really help me out and had no problem helping me with the same issue again ( I forgot how she showed me to active my safe driving devise). She gladly responded to me and we got it done. Their office presents such a welcoming environment. Everyone acknowledged me and treated me as if I was special or I was some rich client. I love the way they explained all my insurance details to me and tried to make certain I understood everything."
We responded:
"Thank you so much for taking the time to share your wonderful experience at our State Farm office! We are thrilled to hear that you felt treated with kindness, compassion, and respect—values that are at the heart of our service. We're particularly glad to know that Kelly was able to assist you with your safe driving device and that her willingness to help made a positive impact on your experience. Our team strives to create a welcoming environment for all our clients, and it’s gratifying to hear that you felt acknowledged and valued. Your feedback about our detailed explanations of your insurance options is greatly appreciated. We believe that understanding your coverage is essential, and it’s fantastic to hear that we met that goal for you. Thank you once again for your kind words. We look forward to serving you in the future!"
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joseph jones

February 13, 2025

5  out of  5
rating by joseph jones
"Needed to add my teenager and new car to insurance. Kelley walked me through the process and was able to get us the lowest /best rate. Great customer service. Well done Kelley"
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Kelley provided you with excellent service while assisting you in adding your teenager and new car to your insurance. Our team is dedicated to finding the best rates for our clients, and it's great to know that we met your expectations."
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Shelby Cole

February 7, 2025

5  out of  5
rating by Shelby Cole
"Excellent service! Always friendly and helpful."
We responded:
"Thank you so much for taking the time to share your positive experience! We are thrilled to hear that you found our service to be excellent and our team friendly and helpful. Your kind words motivate us to continue providing the best possible service to all our customers. We look forward to serving you again in the future!"
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Ja’Net McCray (Honey)

February 7, 2025

5  out of  5
rating by Ja’Net McCray (Honey)
"Every team member at this location is very helpful and kind. The service and prices are great!"
We responded:
"Thank you for your fantastic review! We are thrilled to hear that you found our team to be helpful and kind. Providing excellent service at competitive prices is our top priority, and it’s rewarding to know that we met your expectations. Your kind words will be shared with our team, as they truly embody the values we strive for at Cecil Graves State Farm. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
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Mercedes Herbert

February 7, 2025

5  out of  5
rating by Mercedes Herbert
"Good people to work with very respectfully"
We responded:
"Thank you for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted to hear that you found our team to be respectful and enjoyable to work with. At Cecil Graves State Farm, we strive to create a welcoming environment and build strong relationships with our clients. Your feedback motivates us to continue providing the best service possible."
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jamal griffith

February 6, 2025

5  out of  5
rating by jamal griffith
"If you're looking to work with anyone in particular, please go to Saz. She is the most amazing sales consultant in the game. It was a pleasure working with her. She was able to save me a bunch of money by bundling my auto and home. Lol, reminds you of that Mahomes commercial, right? It's the real deal though. She was also able to help me aquire a whole life insurance policy that I desperately needed. Bundlerooski!"
We responded:
"Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a positive experience working with Saz. She is indeed a valuable member of our team, and it’s wonderful to know that her expertise in bundling your auto and home insurance not only saved you money but also made the process enjoyable. We're also glad that she was able to assist you in acquiring a whole life insurance policy that meets your needs. Your satisfaction is our top priority, and we’re proud to have consultants like Saz who go above and beyond for our clients."
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Forrest Middlebrook

February 5, 2025

5  out of  5
rating by Forrest Middlebrook
"I really appreciate the services I receive from my agents at state farm. Thumbs up to Nathaniel with great customer service!!"
We responded:
"Thank you for your wonderful review! We are delighted to hear that you appreciate the services provided by our team, especially Nathaniel. Customer service is our top priority, and it's always rewarding to know that our efforts are making a positive impact."
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Barry Staples

February 5, 2025

5  out of  5
rating by Barry Staples
"Bought a new car out of state and had to request insurance on new car before driving home. Used the text number and had great response. Temp cards were emailed to me in Kansas City at the dealership before I left. Called Nathaniel in the office when I got home. He explained the rates and confirmed that drive safe and save beacon was on the way. Great response from all."
We responded:
"Thank you for taking the time to share your experience with us! We’re thrilled to hear that you had a smooth process while purchasing your new car out of state. It's great to know that our text service and Nathaniel were able to assist you effectively with your insurance needs. We strive to provide exceptional service, and your positive feedback motivates our team to keep up the great work. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
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Christy Ard

February 4, 2025

5  out of  5
rating by Christy Ard
"She is a very awesome person to work with."
We responded:
"Thank you so much for your kind words about Kelley! We are thrilled to hear that you had such a positive experience working with her. Kelley truly embodies our commitment to exceptional service, and it’s wonderful to know that her efforts made a difference for you. If you ever need assistance in the future, please don’t hesitate to reach out. We look forward to the opportunity to work with you again!"
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Shayla Washington

February 4, 2025

5  out of  5
rating by Shayla Washington
"Nathaniel Has great customer service and always able to assist and help with everything that is needed . State Farm is the best"
We responded:
"Thank you for taking the time to share your experience with Nathaniel. We are delighted to hear that you had a positive interaction and that he was able to meet your needs effectively. Your feedback is invaluable to us and serves as a great motivation for our team. If you have any further comments or suggestions, please feel free to reach out. We look forward to serving you again in the future!"
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Virginia Monceret

January 31, 2025

5  out of  5
rating by Virginia Monceret
"She is very patient."
We responded:
"Thank you so much for taking the time to leave a review! We are thrilled to hear that Tara's patience made a positive impact on your experience. Our team is dedicated to providing exceptional service, and it’s wonderful to know that Tara exemplified this."
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Brittany Rome

January 30, 2025

5  out of  5
rating by Brittany Rome
"Very professional, nice, quick to respond"
We responded:
"Thank you for your wonderful review! We are delighted to hear that you found our service to be professional and responsive. Our team strives to provide timely and courteous assistance, and your feedback is greatly appreciated. We look forward to serving you again soon!"
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Ronald McDonald

January 30, 2025

5  out of  5
rating by Ronald McDonald
"Great service. Tara was very helpful."
We responded:
"Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience and that Tara was able to assist you effectively. Our team is dedicated to providing excellent service, and your kind words serve as a wonderful motivation for us. We look forward to serving you again in the future!"
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Regan Andre

January 29, 2025

5  out of  5
rating by Regan Andre
"Tara is always great to deal with."
We responded:
"Thank you for your wonderful review, Regan! We're so glad to hear that Tara has consistently provided you with great service. She truly goes above and beyond for our customers. We appreciate your feedback and look forward to serving you again soon!"
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Alfred Ledoux

January 29, 2025

5  out of  5
rating by Alfred Ledoux
"Love Tara She is the best!!!!!!"
We responded:
"Thank you so much for your kind words, Alfred! We're thrilled to hear that you love Tara and had a great experience. She truly is an asset to our team! If you need anything else, feel free to reach out. We look forward to seeing you again soon!"
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KeverSayNever Gaming

January 10, 2025

5  out of  5
rating by KeverSayNever Gaming
"Amazing office. Tara is the best."
We responded:
"Thank you kindly! She is a very important part of our team! We are here if you need anything else!"
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Solana Sandi

January 10, 2025

5  out of  5
rating by Solana Sandi
"Highly recommend, very professional and kind. Thank y'all."
We responded:
"Thank you so much! That means a lot! We appreciate you! 😎"